Store Detectives & Loss Prevention Services
Shoplifting in the UK in more common than you think. Stealing is not always because of person's inability to purchase what they need. Some
get an emotional high after being able to get away with thieving. Others do it because of depression. Those who suffer form Kleptomania are urged to steal what
they don't need. As for youngesters they are persuaded and pressurized by their peers to shoplift to get accepted in a certain group.
Althought Shoplifting is considered a minor crime, it is a major problem for retailers costing them more
than £511 million a year with almost quarter of theft never detected or reported. For startup businesses fighting for survival, shoplifting
is premature death.The most effective way to minimize and suppress customer theft is
to use professional store detectives.
These are the duties of our professional store detectives in your retail stores:
- Recognise and spot supicious behaviour and discreetly and then act according to the policies given by store management
- Watch and observe potential suspects without actually watching and without sterotyping people by color or ethnicity
- Chase shoplifters if they have to, detain them and recover stolen goods.
- Advise store management on security issues
- Search all members of staff and be aware of any traffic in or out of the store, including cleaners, delivery men, decorators, etc.
- Be vigilant at all times and not to become complacent as oppotunists usually try their luck at any time.
- Store detectives are not encouraged to form close relationship with the store staff.
- Be physically fit and have confidence to challenge suspect thieves when necessary
- Carry our searches of suspects
- Liaise with the local police; take evidence from witnesses;and write short reports
- Keep step-ahead of thieves when it comes to detagging goods, concealing good, distraction, price swapping, fake returns, and accidental stealing
- Approach and offer assistance even if someone is behaving oddly. Ask if they need any help
- Decline entry to known offenders
- Make sure the rules of changing room are followed by all customers
- Watch cash registers when the cashier is away
All our store detectives are fully vetted, screened and licensed by the SIA authority.
Send us a brief description of your security requirements, using this form and we will come back to you with a quotation.
Get a quote